The retake screenshot functionality enables you to make a new screenshot of your web page. Indeed, the webpage displayed in the Heatmap matches the Sample URL that you set in the Main information step of the campaign configuration. It is automatically created for each A/B Test campaign you launch.
In some cases, the web page’s screenshot displayed in your Heatmap does not reflect the actual web page content. The most common case is when web pages depend on the actions performed on previous web pages, such as an e-commerce cart page.
This is due to the fact that the web page’s screenshot is generated by an AB Tasty server that browses the URL and saves the page as an image.
For more information on this issue, refer to There is a problem with the screenshot of my heatmap.
💡 Use case
For example, you created a campaign on your cartpage to optimize the way items are displayed on the page. The first time you open the Heatmap you see this screen:
The server that generated the screenshot has not added any items to the cart, that is why it is empty.
To address this problem, you can use the retake screenshot functionality. To do so, apply the following steps:
- Click the camera button:
The actual web page opens in a new window with the Retake screenshot button at the bottom of the screen.
- Click Retake screenshot:
The content of this webpage is used to generate the screenshot.
After a short delay, the Heatmap displays the new screenshot.
Need additional information?
Submit your request at email@example.com
Always happy to help!