👉 Using the campaign scheduler

📖 Definition

The campaign scheduler enables you to automatically play and pause a campaign at a specific date and time depending on your needs.
Using the campaign scheduler also enables you to save time, especially when you want to set up a recurring campaign.

⚙️ Configuration

You can schedule a campaign to be played and/or paused in a future date from the two following areas of the platform: 

• The test and personalization dashboard: click the status button and the dropdown list displays the Schedule option.
• The header of the campaign creation flow: click the status button and the dropdown list displays the Schedule option.

Once set up, the scheduled campaign will be easily identified from the dashboard thanks to a schedule icon next to the status button.

• You can filter your dashboard on scheduled campaigns from the “All status” filter dropdown.
• You can edit your scheduler parameters on any campaign.

🚩 Heads up

Scheduling a campaign may impact the campaign readiness if you select recurring slots. Depending on the recurrence you configure, 2 business cycles may coincide with more than 2 weeks. 

⭐ Good to know

Once you have scheduled a campaign, automatic email notifications are sent to the admin(s) of the account when a campaign is automatically played or paused.

Scheduling a campaign with no recurrence

To plan a campaign with no recurrence, select Doesn’t repeat from the from drop-down list.
You can either plan a start date with no end date, an end date with no start date (for instance if your campaign is already live) or a start date (the date your campaign will be launched) as well as an end date (the date your campaign will be paused). To do so:

1. Enable the desired toggle(s).
2. Pick a date from the calendar or enter one manually.
3. Select a time (hour and minutes).
4. Select the timezone from the drop-down list. By default, programming will be based on the timezone configured in your account.
5. Click Save.
   

🚩 Heads up

If the scheduled campaign contains a countdown widget, make sure the end date of your widget matches your campaign programming. (e.g. if a campaign will be live from 1PM to 2PM, the countdown widget must end at 2PM as well).

Stopping a scheduled campaign

Stopping a scheduled campaign may be useful when you want to disable the schedule configuration without changing the current campaign’s status. To do so:

1. From the dashboard, click the status button of your campaign and select the Play or Pause options, depending on the action you want to perform:
   The Schedule popin appears.
2. Click the Stop schedule button:
   The campaign keeps its current status (live or paused) but the scheduler is deactivated.

It may also be useful when you want to disable the scheduler mode and change the current campaign’s status:

1. From the dashboard, click the status button of your campaign and select the Play or Pause options, depending on the action you want to perform:
   The Stop schedule or Play schedule popin appears.
   If the campaign is currently live:

• Click Stop schedule & Pause:
• The campaign will be paused and the scheduler deactivated.
  If the campaign is currently paused:
• Click Stop schedule & Play.
• The campaign will be played and the scheduler deactivated.

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