👉 Prioritizing personalization campaigns

📖 Definition

The prioritization screen enables you to prioritize your personalization campaigns when you need to launch several campaigns at the same time, especially when they are in conflict, that is to say they are displayed on the same page(s) and target the same segment. 
Prioritization is available for all types of personalization campaigns: simple personalization, multipage personalization and multi-experience personalization.
It may be useful in the following cases:

• You don’t want to spam your visitors with several messages/popins at once on a specific page.
• You don’t want to distort the results of your campaigns (and ensure that every single user will see only 1 personalization campaign at a time).
• You don’t want to visually break a page (when there are several popins triggered on the same page for example).
• You want to decide which campaigns must be seen as a priority if the user matches the segment of several campaigns.

⚙️ Configuration

To prioritize your personalization campaigns, you should: 

• Identify potential conflicts between campaigns, that is to say use the 2 available filters to identify the campaigns to prioritize.
• Prioritize campaigns by placing them in priority levels, that is to say defining the prioritization rule.

To learn more about prioritization, please refer to the FAQ or the developer portal. 

🔎 Glossary

Conflict	Situation where two or more campaigns target: the same saved Page(s) (strictly the same or one of the campaigns targets all the pages), AND the same segment (strictly the same segment or one of the campaigns targets all the visitors).
Prioritized campaign	Campaign placed in a priority level.
Prioritization level	Section where you can place the campaigns you want to prioritize. You can have up to 10 prioritization levels.
Prioritization rule	All the conditions based on which the prioritized campaigns will be displayed for the visitors. Made up of a number of prioritization levels and prioritized campaigns split into these prioritization levels.
Non-prioritized campaigns	Campaigns which have no priority level and thus can be seen by all visitors matching the targeting conditions (segment, page, trigger).

Need inspiration? Check out our inspirational article on prioritization.

Need additional information?

Submit your request at [e-mail]

Always happy to help!